How to Improve Your Communication Skills: How to Build Trust, Be Heard and Commu

Chapter - 01: What is communication?. ;Section - 02: What's your communication style?. ;Section - 03: Seven ways to improve your conversations;Section - 04: The skills of enquiry;Section - 05: The skills of persuasion;Section - 06: Tough conversations;Section - 07: Making a presentation;Section - 08: Putting it in writing;Section - 09: Networked – The new conversation.

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